Features, Specials & Web Exclusives

Good Behavior: The Problem with “No Problem”

Pamela Eyring joined Tyler Ryan to talk about the term "No Problem," and the problem that not having a problem can create

  COLUMBIA SC (WOLO)–The phrase “No problem” as often taken the place of “thank you.”  The subtle change, however, according to The Protocol School of Washington’s Pamela Eyring, who appeared with Tyler Ryan on Good Behavior, is that using the former minimizes the importance of their service. “Many people in customer service industries use the phrase “no problem” as a worthy…